Meet the Team
At Thomas Orthodontics, we are a team of enthusiastic and compassionate people who collaborate with dental care providers, our patients, and our patients’ families. Together, we achieve optimal oral health and lasting, beautifully confident and happy smiles!
Gladys 
Orthodontic Assistant and Laboratory Technician
I assist Dr. Robb with patients, including changing wires, adding colors, starting new patients, removing braces, patient education. I also make the retainers when braces come off, and coordinate with the outside orthodontic lab that makes our other appliances.
I love transforming smiles! My hope is to make our patients feel comfortable and welcomed. My favorite thing is seeing the smile that comes across a patient’s face when they get their braces off. Our team is my second family, we get along and we get the job done. I worked as a general dental assistant for several years before I joined the team in 2023.
I live here in Oswego with my daughter. I love spending time with family and friends, traveling, watching movies, and shopping with my mini best friend.
Kristianne 
Front Desk Supervisor and Financial Coordinator
My job is to assist patients with scheduling appointments, answering questions, entering payments, and explaining paperwork. I am responsible for balancing the daily financials, and keeping our patients’ accounts accurate and up-to-date. I also help with x-rays, filing insurance claims, and sitting in on new patient consultations.
Interacting with patients and watching their progress is my favorite part of this job. I enjoy making people smile! I love working with this team, they’re a crazy bunch, and always make me laugh. Everyone is so nice and inviting, which creates a very cozy work atmosphere. I have a retail background, working as a store manager before joining the team in 2023.
My husband, Nick, and I live in Oswego, and we have a daughter, and three dogs, who keep us on our toes! I enjoy working out, doing crossfit, and am very competitive.
Krystal 
Operatory Assistant
My job is to assist the team in the operatory. My primary responsibilities are sterilizing instruments, setting up for patients, and grabbing anything needed while the ortho assistants are in the middle of working with a patient. I also help with patients – taking x-rays, seating retainer patients, and pouring up models after impressions are taken.
I love to hear the laughter and interaction between our patients and our team members, especially when our patients are excited to get their braces off! Our team gets along so well, they all have a great sense of humor! I joined the team in 2018.
My husband, David, and I have four children, two bonus children (our kids’ spouses), and 5 awesome grandkids (so far!). I like to stay busy around the house, and I especially love spending time with my family.
Miki 
Patient Care Coordinator and Business Manager
As Patient Care Coordinator, my primary responsibility is to join Dr. Robb in the consultation and take notes, take x-rays, and make sure all the information we need to treat a patient is recorded. If a patient is ready for treatment, I go through all the new patient starting information. I am also responsible for communicating with other dental offices, whether it is exchanging information about a mutual patient, or sending letters with findings, extractions, or requesting information or feedback, and referrals for oral surgery. I am the insurance coordinator, as well, so if there is a problem with insurance payments, I’m the one who calls to try to straighten things out. As Business Manager, I handle our accounts payable and payroll, and all the other administrative things that go into running a small business. I am our in-office IT manager, and general Jack-of-all-trades (sometimes I even help chairside!).
I love getting to know our patients and their families, and helping teach them about orthodontics, braces and other appliances, and what to expect. I have a unique perspective as I have had braces twice (two different problems), aligners twice (two more different problems!), and I have been the mom of patients. I have been with the practice as Business Manager since the beginning and came into the office at the front desk full-time in 2020. After our new front desk team came on board in 2023, we created the Patient Care Coordinator position, and I shifted to that from front desk.
My husband and I live in Naperville, we have two kids - a son and a daughter. Our son is mostly away at college, studying biology (pre-dental track). Our daughter will be heading to the same college also for biology (pre-dental track). Outside of the office, I love spending time with my family, exercising, traveling, baking, reading, and playing number/word/puzzle games.
Nia 
Orthodontic Assistant
I assist Dr. Robb with patients, including changing wires, adding colors, starting new patients, removing braces, and patient education. I am also responsible for setting up brackets for new patients.
I love interacting with our patients, and catching up every visit. We have a great team that is more like a family. I started working as an orthodontic assistant in 2015. I joined the team in 2022.
I am married to my high school sweetheart, we have three kids, and we live in Plano. I spend most of my time outside of work being a soccer and dance mom.
Priscilla 
Front Desk Assistant
My job is to assist patients with scheduling appointments, answering questions, entering payments, and explaining paperwork, and filing. I also help with x-rays, and balancing the end of the day financials. I am responsible for creating our patient contests, and posting on our social media.
I love working with mostly kids, it’s very different and cool seeing our new generation’s trends! My team is great, they’re outstanding people, and never fail to get a smile out of me! I joined the team in 2023. I had helped in the dental clinic affiliated with the medical clinic I worked at before I came here.
I love to travel, go to concerts (I love music festivals!), hang out with friends and family, work out, and play video games! Fun fact about me – I once did a 24 hour Twitch stream alternating playing Fortnite and GTA! I have a dog and a cat, they are like my kids, and can be a handful at times!
Romney 
Orthodontic Assistant and Operatory Manager
I assist Dr. Robb with patients, including changing wires, adding colors, starting new patients, removing braces, and patient education. I am also responsible for keeping an inventory of brackets and other materials and supplies, and ordering replacements. I am cross-trained for every position in the office except Orthodontist!
I like watching treatment progress and seeing how each person changes as their teeth move. When they start smiling without needing to be coaxed, I’m thrilled! I love the team camaraderie we have here. I was an orthodontic assistant for several years before I joined the team in 2008, right after the office opened.
My husband and I live in Aurora, and we have two active children. Outside the office, I enjoy reading, listening to murder podcasts, watching reality tv, and volunteering.
Tammy 
Orthodontic Assistant
I assist Dr. Robb with patients, including changing wires, adding colors, starting new patients, removing braces, and patient education. I am also responsible for organizing all of the pictures we take during treatment, and getting them onto the right charts.
I love to get to know my patients, and make sure I can provide a happy and safe experience. Our team is my family away from home, I love working together with all my teammates. I have been an orthodontic assistant for a really long time. I joined the team in 2020.
My husband and I live in Yorkville, I have three sons, and three dogs (my babies!). When I’m not helping create beautiful smiles, I enjoy spending time with my family and friends. I also love exercising and wind therapy (on the back of a motorcycle!)
